Solutions — Care
Care
A maintained site is a credible site.
Ongoing maintenance, updates, and monitoring so your website stays accurate, secure, and performing over time.
What happens to an unmaintained website
A website that is not actively maintained degrades over time. Content becomes inaccurate. Plugins and dependencies accumulate security vulnerabilities. Google Business information drifts out of sync. Broken links accumulate and go undetected. Page speed deteriorates as the platform ages.
For a small service business, this means a slow, invisible, and untrustworthy online presence — without ever making a deliberate decision to let it get that way. Most businesses with poor websites did not build them poorly on purpose. They simply ran out of time to look after them.
A care plan removes that responsibility from the business owner. We handle the routine maintenance work so the site stays current, visible, and credible — without requiring ongoing technical involvement from you.
What is included in a care plan
-
Content updates
Hours, team details, service descriptions, location information, offers, and seasonal changes — updated each month as required.
-
Platform and dependency updates
CMS updates, plugin updates, and security patches applied on a regular schedule.
-
Performance monitoring
Uptime monitoring, load time tracking, and Core Web Vitals checks on a monthly basis.
-
Broken link and crawl error checks
Regular crawl of the site to identify and resolve broken links, redirect errors, and indexation issues.
-
Search Console monitoring
Monthly review of impressions, clicks, and flagged issues. Errors resolved as part of the plan.
-
Backup and recovery procedures
Regular site backups with clear recovery procedures in the event of a technical failure.
-
Monthly care report
A structured summary of what was updated, what was checked, what was found, and what was fixed.
-
Ad-hoc update requests
Within the monthly scope, you can request specific updates — new service listings, team changes, special offers — without additional cost.
Who this is for
Businesses that have a properly built site but do not have the time or technical confidence to maintain it themselves. Also suited for businesses coming off a rebuild who want the site to stay current and visible without internal resources.
- Your site has not been updated in months and you know it should be
- You are not monitoring site performance or search presence
- You have no backup or recovery process in place
- You have had a site go down or break unexpectedly without any warning
- You are paying for hosting but not getting any ongoing support
- You want to hand off maintenance responsibility to someone systematic
What a care plan does not include.
A care plan is not a retainer for new feature development, redesign work, or content strategy. It covers the ongoing maintenance of an existing site. If your requirements grow, we can scope additional work separately.
Care plans — common questions
What is Vital Signals?
Vital Signals is a website visibility and maintenance studio for small service businesses. We rebuild weak websites, improve local search presence, and maintain websites over time so they stay accurate, credible, and visible.
Who do you work with?
We work with small service businesses — typically tradespeople, professional services firms, health and wellness providers, and home services businesses — that have weak, outdated, DIY, or AI-built websites that are hard to maintain and not generating enquiries or local search visibility.
How does the free audit work?
You submit your business details and website URL. We assess your site structure, technical SEO health, local search signals, and contact pathways. You receive a structured diagnosis report — not a sales pitch. The report identifies what is working, what is not, and what changes would have the most impact. There is no obligation to proceed.
What does a care plan include?
A care plan covers regular content updates (hours, services, team, offers), platform and dependency updates, performance and uptime monitoring, broken link and crawl error checks, Search Console monitoring, backup procedures, and a monthly report. We handle the ongoing maintenance tasks that most business owners do not have time for.
A maintained site is a credible site.
Tell us about your current setup and we will recommend the right level of care — without unnecessary scope.
No obligation. No pitch call unless you request one.