Process
Structured work. No vague engagements.
Every engagement begins with an audit. We assess what exists, identify the specific gaps, and then implement what the evidence supports. Nothing speculative, nothing sold before it is understood.
How we work
A structured process, not a vague engagement.
- 01
Free audit
We assess your current site structure, technical SEO health, local search signals, contact pathways, and credibility signals before any proposal.
- 02
Diagnosis report
You receive a structured report naming exactly what is working, what is not, and what specific changes would have the most impact for your business.
- 03
Scoped proposal
Based on the audit, we propose the right service — rebuild, visibility repair, care plan, or a combination. You see exactly what is included and at what cost.
- 04
Build or repair
We implement the work. New builds are structured, fast, and maintainable from day one. Repair work addresses specific gaps without unnecessary scope creep.
- 05
Handover and training
You receive clear documentation. If you want to manage updates yourself, we train you. If you prefer we handle it, we set up a care plan.
- 06
Ongoing care (optional)
Monthly updates, performance monitoring, search health checks, and reporting. A maintained site stays credible and visible over time.
What you receive at each stage
- Audit (step 01)
- A structured written diagnosis report identifying site structure issues, technical SEO gaps, local search signal problems, and contact pathway friction. No recommendation to proceed with any work.
- Proposal (step 03)
- A scoped document listing exactly what is included, what the cost is, and what timeline applies. Nothing is started until you sign off.
- Build or repair (step 04)
- A staging URL for review before launch. You test everything before it goes live.
- Handover (step 05)
- Written documentation covering content management, adding new pages, and what to monitor. A 30-day post-launch support window.
- Ongoing care (step 06)
- A monthly care report: what was updated, what was checked, what was found, what was fixed. Delivered each month with no surprises.
Questions about the process
What is Vital Signals?
Vital Signals is a website visibility and maintenance studio for small service businesses. We rebuild weak websites, improve local search presence, and maintain websites over time so they stay accurate, credible, and visible.
Who do you work with?
We work with small service businesses — typically tradespeople, professional services firms, health and wellness providers, and home services businesses — that have weak, outdated, DIY, or AI-built websites that are hard to maintain and not generating enquiries or local search visibility.
How does the free audit work?
You submit your business details and website URL. We assess your site structure, technical SEO health, local search signals, and contact pathways. You receive a structured diagnosis report — not a sales pitch. The report identifies what is working, what is not, and what changes would have the most impact. There is no obligation to proceed.
How long does a website rebuild take?
A typical rebuild for a small service business takes four to six weeks from signed scope to launch. That includes discovery, architecture planning, build, content migration, and testing. More complex sites with multiple service areas, large content libraries, or custom functionality take longer. We agree on a timeline before any work begins.
Start with the audit — everything else follows from that.
Request a free audit. We assess your site and deliver a structured diagnosis report before any work is proposed.
No obligation. No pitch call unless you request one.